Terms and Conditions





BOOKING CONDITIONS
Lanis On The Beach-Old Bar

Bookings
Bookings may be made by telephone, on line, or email and will be held for 7 days pending receipt of deposit. Payment is required in full for On Line bookings. Which is non-refundable.
Sorry no credits available for on line bookings. Min bookings apply weekend and peak periods. Bookings are not confirmed until deposit paid!

Deposits
A holding deposit of 50% of total tariff, or one night's accommodation (whichever is the greater) is required to confirm your booking. This is a non refundable deposit!

Balance of Fees
N o t e : a surcharge applies to all credit cards. Personal cheques not accepted.
The balance of fees is paid on arrival. Our office has credit card and Eftpos facilities. Minimum $20. Additional guests must be paid for on arrival.

Cancellation / Refund Policy
An admin fee of 10% of deposit min $30.00 applies to any cancelled booking
Any cancellation received in writing 30 days prior to arrival will be permitted to transfer deposit less fee to a future reservation.This credit must be used within 12 months of notification of cancellation, is transferable once only or forfeited. Credits for cancellations received within 30 days of arrival will only be made where a replacement booking is confirmed. Your booking is for a set time and once confirmed any change will result in liability for payment of the whole of the time booked unless you have cancelled in accordance with this policy

Sorry we have a "NO REFUND" policy.

Guarantee

A refund of all fees paid, if on arrival you are not completely satisfied with your accommodation. Once accommodation is seen and used/accepted then no refund applies.

Office Hours
8:00am - 8:00pm (Peak Times) 8:00am - 6:00pm ( Off Peak )
Prior arrangements must be made for arrivals outside these hours.

Accommodation
Please note we do not reccomend anymore than 4 adults per cabin
Maximum number of persons allowed in each of our onsite accommodation will be determined by the bedding capacity. Please enquire about bedding capacity when booking.
* Damage or excessive soiling of suites will be charged to guest credit card.
* All accomodation is non smoking..Some cabins have Austar, All have DVD players

* Top bunks are not recomended for children under the age of 9.It is dangerouse to use the top bunk when intoxicated or effected by medication/drugs. Bunks are not to be used as play equipment and users should not jump on or off the bunks. Any defects to beds must be immediatly reported to managment.


 Arrivals and Departures
Arrival - every effort is made by our staff to have your accommodation / site available by 1:00pm on day of arrival.
Departure- No later than 10-am. Late checkouts prior to 1:00pm will incur an additional fee of 50% of total tariff. Checkouts after 1:00pm will be charged at an additional nights fee.

Boomgates
Access to the park is via a computerised gate system. Personal boom gate cards will be issued upon arrival to the park, If boomgate card is lost a $30 fee is payable.

Camping power Sites/Camp sites
Please be advised 1 tent/caravan +1 vehicle/trailer per site (kiddes tent allowed) ask at office if not sure!!

BOOKING CONDITIONS

Failure to pay deposit by due date will result in cancellation without notification. Once deposit received you have entered into a contract with the park that you will abide by the park rules and conditions of the booking.
No contract will be entered into with persons under 21 years of age.

Cars
5k speed limit is vigourously enforced in the park due to child safety.
All sites are provided with one car park. You may only park one vehicle and either a boat or trailer provided that the latter does not exceed the site boundary. All cars/trailers/boats/ must be clear of the gutter/road. No parking is allowed on roads or any grass area other than your site. If your car is found parked illegaly on more than 2 occasions you will be requested to remove your car from the park.

Quiet time
10pm - 7:00am for the comfort of all. Consideration towards others is appreciated. Excess noise, abusive language, drunkenness and bad behaviour music/ musical instruments will not be tolerated. Management reserves the right to terminate occupancy of any person/s at any given time.

Bicycles
Do not ride your bike any faster than 5km, All bike riders must ride their bikes on roads not across grass sites to avoid accidents, 3 warnings and your bike will be conficasted.
If you are bringing your pushbikes with you do not forget your helmets.
"NO HELMETS, NO RIDING, ITS THE LAW!" NO riding when dark!
For safety, roller blades, skateboards and skates are not permitted in the park.
Facilities Condition and times are displayed.

Washing machines and dryers are coin operated. Change is available from reception. Irons also available. Camp Kitchen, BBQ's, Pool, Playground, Skate Park, Fax facilities. Ask about local attractions & Restaurants.

What to Bring
Please check when making your reservation what linen is supplied and what you will be required to bring (Linen Hire Available) and advise staff of any special needs or requirements. Visitors..This rule must be observed!
All visitors must report to the office and provide their name and the site number they are visiting, BEFORE THEY ENTER THE PARK! any visitor who is not signed in will be asked to leave the park. The responibility is on the site occupier to inform their visitors to check in at the office. All visitors must leave the park prior to 8pm! or an overnight fee will be charged to the sites account. Visitors must use the visitor parking area to park their
cars, unless advised otherwise by park management

Relocation
Management will try to keep your prefered site at all costs but due to certain circumstances we reserve the right to change your site after booking. If you decide to shorten your stay no refund is available.

Security

Lanis management or staff take no responsibility for loss of property or damage to property or vehicles whilst in the park. Security is employed by us to patrol the park during peak times...It is up to you to remove temptation.

NO REFUND! is given so please do not ask.

Sorry no pets allowed.

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